FAQ

Lead Times

Please allow 5-7 working days for your goods to be delivered to your home or school. Your uniform items are not a stock item, and are therefore not held on hand.  They are branded and supplied as ordered. In the event a stock shortage occurs you will be informed of any additional wait times on your order.

Returns

We accept returns for size exchanges.  Your garments must be un-worn and have all original tags attached. It is as your own cost to return these garments.
Please go to https://brandaddiction.co.nz/pages/returns and complete the form with your order details.

Returns will not be accepted for garments that show general wear and tear.  We know how tough your children can be on their uniform and while every care was taken to insure a robust option was chosen, just like any piece of clothing they can only withstand so much.  

We accept returns for faulty goods or that have a print defect.  Please go to the returns link above and complete the form.  We will be in touch to collect this item from the school.

Size Guides

You will find these HERE